Privacy Policy

Effective Date: 27 April 2022
Last Updated: 11 July 2025
Contact: info@housed.co.nz

Introduction

At housed.co.nz, we’re committed to protecting your privacy and complying with the New Zealand Privacy Act 2020. This policy explains how we collect, use, share, and safeguard your personal information when you use our website or respond to our advertisements. By using our services, you consent to the practices described here.

Your Privacy Rights

Under New Zealand law, you have the right to access the personal information we hold about you, correct any information that is inaccurate, request the deletion or removal of your personal information, and withdraw consent for further use of your data (where applicable). To exercise these rights, email us at info@housed.co.nz. We will respond within a reasonable timeframe, in line with the Privacy Act 2020.

What We Collect

We may collect your name, email, phone number, address or location, property interests or comments, and usage data (such as time on site or device type).

How We Use Your Information

Your personal information is collected only for the specific purpose you provided it, which may include responding to your enquiry, providing a free property appraisal or market valuation, contacting you via phone, SMS, or email, sending relevant real estate updates, offers, or property information (unless you opt out), and improving our service through analytics.

Who We Share It With

We may share your information with a licensed real estate salesperson or agent for the purpose of preparing and delivering a market valuation or appraisal. We may also share your data with service providers helping us manage the platform or communications, business partners offering relevant property services (with your consent), and authorities if legally required. Your information is never sold and will not be used for any unrelated or incompatible purpose without your explicit permission.

Data Retention & Removal

We retain personal data only for as long as needed to fulfill the purpose it was collected. If you request the removal of your data, we will delete it unless it must be retained to meet legal obligations.

Security and International Transfers

Your data may be processed outside New Zealand, but we ensure all providers meet acceptable security and privacy standards. Data may be stored with reputable cloud hosting providers, and we take reasonable steps to ensure it remains secure and protected.

Children’s Privacy

Our services are not directed to users under 18. If we become aware of personal data submitted by a minor without proper authority, we will delete it immediately.

Cookies

We use cookies to enhance your browsing experience. These may include essential cookies (site functionality), functional cookies (remembering your preferences), and analytics cookies (helping us improve the website). You may control cookie use via your browser settings.

Links to Third Parties

We are not responsible for the privacy practices of external websites linked from our site. Please check their policies directly.

Anti-Spam Compliance

We comply with the Unsolicited Electronic Messages Act 2007. You may unsubscribe from any marketing communications at any time using the unsubscribe link or by contacting us directly.

Limitation of Liability

While we take reasonable steps to protect your data, housed.co.nz is not responsible for any loss, damage, or unauthorized access resulting from circumstances beyond our control, including actions by third-party service providers.

User Responsibility

You are responsible for ensuring the accuracy of the information you submit. Submitting information on behalf of someone else without their consent may be a breach of privacy law.

Changes to This Policy

We may revise this policy at any time. Changes will be posted on this page, and your continued use of the site confirms your acceptance.

Governing Law

This Privacy Policy is governed by the laws of New Zealand. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of New Zealand courts.