Legal

Terms of Use

Last updated: 31 May 2026

Please read carefully: Housed is a marketing and lead generation platform, not a real estate agency. We do not provide real estate services, property valuations, or professional advice of any kind. By submitting a form on this website, you are requesting to be connected with an independent, licensed real estate agent — not with Housed. These terms govern your use of the Housed website and platform.

1. About Housed

Housed ("we", "us", "our", "the company") is a New Zealand marketing and lead generation business operating at housed.co.nz. Our platform allows homeowners and property owners to submit an enquiry requesting a property appraisal. We then connect that person with an independent, licensed real estate agent in their area.

Housed is not licensed under the Real Estate Agents Act 2008. We do not act as a real estate agent, conduct property transactions, provide market appraisals, offer investment advice, or provide any professional real estate service. All property appraisals arranged through our platform are conducted by independent agents who are separately licensed and regulated.

2. The Housed service

By submitting an enquiry form on this website, you are:

Housed does not guarantee that an agent will be available in your area at all times. Housed does not guarantee any specific outcome from an appraisal or any subsequent interaction with an agent.

3. No real estate advice

Nothing on this website constitutes real estate advice, property investment advice, financial advice, or legal advice. All content is provided for general informational purposes only.

You should not rely on any information on this website when making property-related decisions. Before buying, selling, or making any investment in property, you should seek independent professional advice from appropriately qualified and licensed professionals.

4. Market statistics and property data

Statistics and market data displayed on this website, including median sale prices, days on market, and price trends, are derived from publicly available property market information. These figures are presented for general informational purposes only.

Housed makes no representation or warranty — express or implied — as to the accuracy, completeness, timeliness, or fitness for any particular purpose of any market statistics displayed on this website. Property markets are dynamic and individual properties vary significantly. Statistics presented represent broad suburb-level trends and will not reflect the precise value of any individual property.

You must not rely on any figures displayed on this website as a basis for any financial, investment, or property decision.

5. Independent agents

Real estate agents introduced through the Housed platform are independent businesses. They are not employees, contractors, or representatives of Housed. They operate under their own licences, professional obligations, and business terms.

Housed is not responsible for:

While Housed endeavours to work with agents who demonstrate professionalism and local market expertise, Housed makes no guarantee, warranty, or representation about the quality, suitability, or performance of any agent introduced through the platform.

6. No obligation

Submitting an enquiry through Housed creates no obligation on you to list your property for sale, engage an agent, or take any further action. Similarly, it creates no obligation on Housed or on any agent to provide a specific service or outcome.

Property appraisals arranged through Housed are provided at no cost to you. Agents are compensated only if and when they achieve a sale on your behalf under a separate agreement between you and the agent.

7. Your responsibilities

By using this website, you agree to:

8. Intellectual property

All content on this website — including text, design, graphics, and code — is owned by or licensed to Housed and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our express written permission.

9. Limitation of liability

To the maximum extent permitted by New Zealand law, Housed excludes all liability for any loss or damage of any kind arising directly or indirectly from:

Where liability cannot be excluded by law, our total liability to you for any claim is limited to NZD $100.

10. Governing law

These terms are governed by the laws of New Zealand. Any dispute arising under these terms will be subject to the exclusive jurisdiction of the courts of New Zealand.

11. Changes to these terms

We may update these terms from time to time. The most current version will always be available at housed.co.nz/terms/ with the date of last update. Your continued use of the website after any update constitutes acceptance of the revised terms.

12. Contact

Questions about these terms? Contact us at hello@housed.co.nz.